Travelwith taste

Choose your favourite dishes in advance and pay online. We will deliver your order during your journey.

Trip details
A passenger having lunch at a fold-down table
Meal pre-order
Astana
Almaty
Departure
Train—
Deliveryto your compartment
Orders close in –

How it works

A couple of minutes before the trip, and a hot meal will be brought to you on the way.

  1. Ticket details

    The train, date, car and seat are on your ticket.

  2. Choose dishes

    The menu matches your route and travel time.

  3. Pay online

    Review your order and pay online at least 24 hours before departure.

  4. Lunch in your compartment

    Our staff will bring the order right to your compartment.

Order terms

Deadlines, payment and delivery in brief.

24h
Deadline

Place and pay for your order at least 24 hours before departure. After that, orders for the trip close.

Online payment

Pay via QR.

0₸
Delivery to your compartment

The order will be brought to your compartment using your ticket details.

1click
Cancelling

Cancel in your account before the cancellation deadline. Track the refund request in your order.

FAQ

Did not find an answer? Write to us and we will reply within an hour.

Contact support
How do I get my order on the train?

On the day of the trip, our staff will bring the order to your compartment using the ticket details you entered.

Until when can I place a pre-order?

No later than 24 hours before the train departs. We will show the exact deadline once you enter the departure date and time.

How do I cancel and get a refund?

Open the order in your account and select Cancel before the cancellation deadline. Track the refund status in your order.

Why is the menu different for different trains?

The menu is made for each route, taking into account the trip length and time on the road.

Where will the confirmation come?

Order confirmation will arrive via WhatsApp and the email address entered at checkout.

Where are you going?

Enter your train and date and we will show the menu for your route.

Start order